FOR OLDER ADULTS & THE PEOPLE BESIDE THEM
Online safety for seniors. A calmer place to start.
You do not need to understand every technical word to question a request. Start with one habit: give yourself time to check before sending money or information.
Watch for pressure, secrecy, and impersonation
Someone may claim to be a bank employee, a government official, or a relative in trouble. A familiar number, personal detail, or convincing message does not establish identity. Pause if you are told to act immediately or keep the request secret.
“I’m going to check this independently. I’ll contact you through the number I already have.”
Three situations to recognize
“Your grandchild needs money right now.”
End the unexpected call and contact your loved one using a number you already know. You can check with another family member, even if the caller told you not to.
“Buy a gift card to fix this problem.”
A request for gift card codes to settle a fine or unlock an account is a serious warning sign. Keep the code private and check the request.
“Click here to secure your account.”
Check through the company’s official app or website. Our phishing guide explains suspicious email and text requests.
A family routine that respects your independence
Choose someone you feel comfortable asking for a second opinion. Agree that checking a request is welcome, even if money has already been sent. The aim is to make the next decision easier, not to take control away from you.
You might say: “Can we read this together before I decide?” Family members can respond: “Thank you for showing me. Let’s take our time.”
Make this site comfortable to read
Choose Large or Extra Large using the Text size control above. The checker shows one question at a time and includes an “I’m not sure” option. There is no timer and no need to sign up.
Keep learning from official sources
- U.S. FTC Pass It On: scam education to share
- Canadian Anti-Fraud Centre: family emergency scams
- Canadian Anti-Fraud Centre: protect yourself from fraud
Reviewed November 14, 2026 · Published by SafeFamilyNow. Independent education for the United States and Canada. We do not investigate scams or guarantee safety or recovery.